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Create an AI Chatbot assistant for complete automation of your customer service #chatgpt #aitools

Science & Technology

Create an AI Chatbot Assistant for Complete Automation of Your Customer Service #chatgpt #aitools

In today's digital era, having an efficient customer service system is crucial. This article will guide you through the quick and easy process of setting up an AI chatbot using Customly.io. Follow these steps to create a chatbot in just three minutes that can respond to customer inquiries at any time of the day.

Step-by-Step Guide:

  1. Get Your Free Trial:

  2. Go to Your Help Center:

    • Navigate to your help center on Customly.io.

  3. Create a New Help Center:

    • Select the option to create a new help center.

  4. Import Articles:

    • Click on the "Import Articles" button to add any existing support documentation or FAQs that can assist the AI in providing accurate responses.

  5. Configure Chat Flows:

    • Click on the "Chat Flows" icon.
    • Within the chat flow settings, select a pre-made template that suits your needs.

  6. Enable AI Assistant:

    • Click on the "AI Assistant" option.
    • Toggle to enable AI features to activate the chatbot functionalities.

  7. Choose Formality Level and Tones:

    • Decide on the formality level and tone for the chatbot responses. This allows for customization on how professional or casual the interactions should be.

  8. Assign an Escalation Team:

    • Choose the team members to whom complex inquiries should be escalated.

  9. Publish Your AI Assistant:

    • Once all settings are configured, publish your AI assistant.

Your AI chatbot, Aura, is now ready to assist customers 24/7, ensuring a seamless customer service experience.

Keywords:

  • AI chatbot
  • Customly.io
  • Customer service automation
  • Help Center
  • Import articles
  • Chat flows
  • AI assistant
  • Formality level
  • Escalation team

FAQ:

  1. Q: How long does it take to create a chatbot on Customly.io?

    • A: You can set up a chatbot in just three minutes.

  2. Q: Is there a free trial available on Customly.io?

    • A: Yes, you can start with a free trial by signing up on their website.

  3. Q: What customization options are available for the AI assistant?

    • A: You can customize the formality level, response tones, and choose an escalation team for complex inquiries.

  4. Q: How do I import existing support documentation?

    • A: Click on the "Import Articles" button in your help center settings.

  5. Q: Can I use a pre-made template for chat flows?

    • A: Yes, there are pre-made templates available that you can select for your chat flows.

  6. Q: What happens to complex inquiries that the AI can’t handle?

    • A: These inquiries are escalated to a designated team for further assistance.