Devoteam and AWS Help Customers Navigate the generative AI Landscape | Amazon Web Services

Introduction

In today’s rapidly evolving technological landscape, businesses are increasingly seeking expertise in areas such as artificial intelligence (AI), data handling, sustainability, and cloud platforms. Devoteam, a consulting firm that specializes in these domains, has made significant strides in recent months, particularly in the realm of generative AI. As an AWS Premier Partner, Devoteam achieved the Generative AI competency in March, positioning itself as a trusted ally for businesses looking to leverage this powerful technology.

Many of Devoteam’s customers face challenges when attempting to understand the business value that generative AI can deliver. There are several critical factors they need to consider, including security and privacy issues, as well as strategies for rapid deployment of these technologies in production environments.

One notable success story involves a successful collaboration with Lon, a client that needed assistance migrating their data to AWS. Devoteam facilitated this transition and played a crucial role in helping them build their models using Amazon SageMaker Marketplace. This collaboration enabled Lon to publish their models within just ten minutes—a significant improvement compared to the previous one-day process.

Devoteam's expertise also extended to an enterprise telecommunications company in France, where they supported the implementation of a new virtual assistant for the client’s contact center. This solution utilized generative AI technologies such as Retrieval-Augmented Generation (RAG), Amazon Bedrock, and Amazon SageMaker to access existing knowledge bases, thereby enhancing customer engagement through more accurate and efficient responses to inquiries.

The collaboration with AWS has been instrumental in establishing trust with clients and delivering multiple successful production use cases. The support from AWS partner teams and specialist generative AI teams has further empowered Devoteam in their mission to guide businesses navigating the generative AI landscape.

Keywords

• Devoteam
• AWS
• Generative AI
• Migration
• Amazon SageMaker
• Security
• Privacy
• Virtual Assistant
• Customer Engagement
• Telecom

FAQ

Q: What expertise does Devoteam offer?
A: Devoteam specializes in AI, data, sustainability, and cloud platforms, focusing particularly on generative AI technologies.

Q: What is the significance of the Generative AI competency?
A: This competency recognizes Devoteam as a trusted partner capable of helping businesses leverage generative AI effectively.

Q: How does Devoteam assist clients in adopting generative AI?
A: Devoteam helps organizations understand the business value of generative AI while addressing security and privacy issues, ultimately facilitating rapid deployment in production.

Q: Can you share an example of Devoteam's success?
A: One example is the migration of Lon's data to AWS, which enabled them to publish models in just ten minutes through Amazon SageMaker Marketplace.

Q: What industries does Devoteam work with?
A: Devoteam works across various industries, including telecommunications, where they implemented generative AI solutions for customer engagement.