Different types of minutes on vidyo ai
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Introduction
In this article, we will explore how to understand and manage your minutes on the Vidyo AI platform. Vidyo AI provides two types of minutes: Base Plan Minutes and Top-Up Minutes. This overview will guide you on how to check your minutes and provide details on their expiration.
Understanding Base Plan Minutes
Base plan minutes are included in your subscription, and the number of minutes varies based on the plan you choose. For instance:
- Starter Plan: Offers 150 minutes monthly.
- Pro Plan: Provides 300 minutes monthly.
It’s important to note that these minutes expire at the end of your subscription month, and any unused minutes do not roll over to the following month.
Understanding Top-Up Minutes
Top-up minutes can be purchased additionally at a nominal cost. One key benefit of these minutes is that they do not expire and will roll over into the next month, allowing you to use them without worrying about expiration.
How to Check Base Plan Minutes
To check your base plan minutes, simply navigate to the dashboard. At the top section, you will see a strip with green text indicating how many minutes are available or how much time remains from your subscription plan. By clicking on this strip, you can view detailed information about your base plan minutes.
How to Check Top-Up Minutes
To find out about your top-up minutes, go to the dashboard and click on the base plan minutes section. The details regarding top-up minutes will be available there.
Managing Top-Up Minutes
You can manage your top-up minutes easily using the plus and minus signs provided on the platform. These controls enable you to increase or decrease the number of minutes you want. Once you authorize and pay for your additional minutes, they will be promptly added to your balance after a successful checkout.
Conclusion
In conclusion, this article has provided a comprehensive overview of the different types of minutes available on the Vidyo AI platform, including Base Plan Minutes and Top-Up Minutes. It has also explained how to check both types of minutes and offered important information regarding their expiration.
Keywords
Base Plan Minutes, Top-Up Minutes, Subscription, Expiration, Dashboard, Manage Minutes, Vidyo AI.
FAQ
1. What are base plan minutes?
Base plan minutes are the minutes included in your subscription plan, and they expire at the end of each month.
2. How many base plan minutes do I get?
The number of base plan minutes varies depending on the plan purchased; for example, the Starter Plan offers 150 monthly minutes, while the Pro Plan provides 300.
3. Do top-up minutes expire?
No, top-up minutes do not expire and will roll over to the next month.
4. How can I check my base plan minutes?
You can check your base plan minutes by navigating to the dashboard where a green text strip indicates your available minutes. Clicking on this strip will provide further details.
5. How do I manage top-up minutes?
You can manage your top-up minutes using the plus and minus signs on the platform to increase or decrease the number of minutes you wish to purchase. After authorizing the payment, the minutes will be added to your balance.