Digital AI Avatars: Introduction

Conversational human-like AI digital avatars are being increasingly employed by companies. The main difference between this technology and the popular chatbots is the real human-like characteristics that provide a feeling of lively connection between the user and the technology. In this article, we demonstrate Amelia, one of the market leaders in this sector that has been adopted by many global corporations.

In this presentation, we introduce Amelia, a human-like AI that can be deployed as a virtual assistant to perform numerous tasks across different functions within a company. Amelia can work together with humans, potentially creating a better user experience. We tried a demo offered on the Amelia website to explore how it operates and to consider its potential application in your company. Here, we discuss the implications for humans and the productivity of your firm.

Amelia can provide always-on HR services, supporting hundreds of user inquiries and ensuring employees receive the HR answers they need. Let's give it a try.

As we can see, the system can provide first contact support for basic questions regularly asked by employees. It is clear that the system has access to the company's database and can retrieve precise information about a specific person. The inquiries can be done via a phone call or text inserted in a chat.

Conversational AI avatars can be employed in customer care, HR services, IT services, and many other applications. In the next article, we will highlight what is needed from a company to leverage AI avatars in customer service. Thanks for reading and see you in the next article.

Keywords

Conversational AI
Digital avatars
Human-like characteristics
Amelia
Virtual assistant
HR services
Customer care
IT services
Company database

FAQ

Q1: What sets conversational AI digital avatars apart from chatbots?

A1: The main difference lies in their human-like characteristics, which provide a more lively and engaging connection between the user and the technology.

Q2: Who is a leading market player in employing human-like AI avatars?

A2: Amelia is one of the market leaders in the sector and has been adopted by many global corporations.

Q3: What functions can Amelia perform within a company?

A3: Amelia can perform a variety of tasks across different company functions, including HR, customer care, and IT services.

Q4: How does Amelia support HR services?

A4: Amelia provides always-on HR services by supporting hundreds of user inquiries and ensuring employees receive accurate HR answers.

Q5: How are user inquiries handled by Amelia?

A5: User inquiries can be conducted via phone calls or through text inserted in a chat, accessing the company's database to retrieve precise information.

Q6: What future topics will be covered regarding AI avatars?

A6: Future articles will highlight what is needed from a company to leverage AI avatars in customer service.