How Salesforce is leading the way in AI ?

How Salesforce is Leading the Way in AI ?

The other great thing about Salesforce is the nature of our product - we command a lot of data. Although we don't look at our customers' data, we've built our AI in a way that it is able to operate independently of us seeing the data. We were actually the first to develop such an AI.

This remarkable AI, known as Einstein, functions with a complete trust layer. Our customers can rest assured that their data won't disappear into some large language model (LLM) or even require the Einstein Transformer to view their operations in order to make decisions. It is designed to operate in a secure and autonomous environment, which is truly what makes it magical.

Einstein can process and analyze data while preserving our customers' privacy and maintaining the highest level of trust. This innovation allows Salesforce users to leverage AI capabilities without compromising their data's integrity and confidentiality. And that, for us, is incredibly exciting.

Keywords

• Salesforce
• Data privacy
• AI
• Einstein
• Trust layer
• Autonomous operation
• Large language model (LLM)

FAQ

Q: How does Salesforce ensure that it doesn't impact customer data privacy?

A: Salesforce's AI, Einstein, operates with a complete trust layer, meaning it can process data without requiring access to or viewing the customers' data, ensuring privacy and confidentiality.

Q: What makes Einstein AI unique?

A: Einstein is unique because it can function autonomously without needing to analyze customer data directly. It was the first AI of its kind built to operate in such a secure manner.

Q: Do customers need to worry about their data being used in large language models (LLMs) by Salesforce?

A: No, customers don't need to worry about their data disappearing into some LLM. Einstein AI is designed to work securely and independently of the customer's data.

Q: Can Einstein AI make decisions without knowing the specific details of customer data?

A: Yes, Einstein AI can make intelligent decisions without directly interacting with customer data, due to its innovative and secure design.