How To Become A ServiceNow Developer | ServiceNow For Beginners | ServiceNow Training
Science & Technology
Introduction
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Introduction
Hello everyone, welcome to SAS with ServiceNow. ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. It is one of the rare platforms that can show a rapid return on investment and continue to deliver strong value as the organization expands its use into different domains. ServiceNow makes the job easier for the employees of multiple organizations. It is being used by industries of different types including consumer goods, education, financial services, healthcare, technology, and telecommunications. Companies like Coca-Cola, T-Systems, Vodafone, and many more drive the digital transformation in their organizations with ServiceNow.
Agenda
This article will cover:
- What is ServiceNow?
- Who is a ServiceNow Developer?
- Roles and Responsibilities of a ServiceNow Developer
- Skills Required to Become a ServiceNow Developer
- Is ServiceNow a Good Option for Career Growth?
- How to Become a ServiceNow Developer
What is ServiceNow?
ServiceNow is an American software company that provides a cloud-based workflow automation platform. It helps companies to manage digital workflows for enterprise operations and automate routine tasks. ServiceNow offers applications and modules to manage tasks in various areas including IT, customer service, security, HR, and core business areas. Initially focused on IT services, ServiceNow has expanded into HR, finance, customer service, legal, and even telecommunications and manufacturing.
ServiceNow Products
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- IT Asset Management (ITAM)
- DevOps
- Security Operations
- Governance Risk and Compliance (GRC)
- Telecommunications Service Operations Management
- Operational Technology Management
- HR Service Delivery
- Legal Service Delivery
- Procurement Service Management
- Safe Workplace Suite
- Customer Service Management (CSM)
- Field Service Management
- Financial Operations Management
- Healthcare and Life Sciences Service Management
Who is a ServiceNow Developer?
A ServiceNow developer is responsible for working to develop, design, and own technical solutions on the ServiceNow platform. They enhance the features of different modules and create applications for businesses using programming languages and configurations provided by ServiceNow. Developers provide administration, application development, maintenance, and technical support by utilizing good programming practices.
Roles and Responsibilities of a ServiceNow Developer
- Requirement gathering and feasibility analysis
- Translating business requirements into well-architected technical solutions
- Collaboration with architects and administrators
- Performing development and configurations
- Building new custom applications
- Ensuring quality through proper testing
- Post-production support and issue troubleshooting
Skills Required to Become a ServiceNow Developer
Communication Skills
- Good communication skills to effectively converse with clients and articulate solutions
Analytical Skills
- An analytical mindset to understand business requirements and design better solutions
Development Skills
- Knowledge of implementing technical solutions
- Proficiency in JavaScript programming language
- Familiarity with ServiceNow configurations and scripting
Problem-Solving Skills
- Ability to identify and troubleshoot issues
- Providing answers to platform-related queries
Is ServiceNow a Good Option for Career Growth?
High Demand
ServiceNow is in high demand across various organizations, enhancing the need for experts.
Highly Paid Skill
As a niche skill in the market, ServiceNow developers are competitively compensated.
Different Roles to Choose From
ServiceNow offers multiple roles like administrators, developers, architects, product owners, process consultants, testers, etc.
How to Become a ServiceNow Developer?
- Education: While there's no prerequisite, a degree in computer science or information technology is often required.
- Learning Basics: Understand what ServiceNow is, its technologies, applications, how to manage tasks, and perform basic administration.
- Scripting and Development: Learn JavaScript for scripting in ServiceNow. Code Academy offers a free JavaScript course.
- Online Resources: Utilize the developer.servicenow.com portal for extensive learning materials.
- Practice: Regular practice using a free personal developer instance of ServiceNow.
Keywords
- ServiceNow
- IT Service Management
- Workflow Automation
- ServiceNow Developer
- JavaScript
- ServiceNow Training
- IT Operations
- Cloud-Based Platform
- Digital Transformation
FAQ
What is ServiceNow used for?
ServiceNow is a cloud-based platform used for workflow automation to manage digital workflows for enterprise operations and automating routine tasks.
Who is a ServiceNow Developer?
A ServiceNow Developer is responsible for developing, designing, and owning technical solutions on the ServiceNow platform.
What skills are required to become a ServiceNow Developer?
Required skills include communication, analytical thinking, development proficiency (especially in JavaScript), and problem-solving abilities.
Is ServiceNow a good career option?
Yes, ServiceNow is in high demand and offers various roles and competitive salaries, making it a good career option.
How can I learn ServiceNow?
You can learn ServiceNow basics and development through the developer.servicenow.com portal, free JavaScript courses on Code Academy, and practicing with a personal developer instance.
What roles can I pursue with ServiceNow expertise?
Roles include ServiceNow Administrator, Developer, Architect, Product Owner, Process Consultant, and Tester among others.