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How to Set Up & Use Internal Push Notifications in Chatbot Builder AI

Science & Technology

Introduction

Setting up and using internal push notifications in Chatbot Builder AI can enhance communication and streamline operations within your team. Follow this detailed guide to create a new account, set up your bot, and enable push notifications.

Step 1: Creating a New Account

  1. Sign Up: Start by clicking on the "Sign Up" button.
  2. Choose a Channel: We recommend selecting Facebook as your channel.
  3. Name Your Bot: Enter a suitable name for your bot.
  4. Click Continue: After naming your bot, click "Continue" to proceed.

Step 2: Add to Home Screen

  1. Access Options: Tap the up arrow at the bottom of your phone.
  2. Add to Home Screen: Select "Add to Home Screen" and name the icon as desired.
  3. Position the Icon: It's helpful to drag the icon down to the bottom of your phone screen for easier access.

Step 3: Open and Enable Notifications

  1. Open the App: Click on the newly created icon to open your bot as an app.
  2. Go to Inbox: Navigate to your Inbox within the app.
  3. Enable Notifications: Click on "Enable Notifications." A crucial prompt will appear—make sure to click "Allow."

Step 4: Sign Out and Log In

  1. Sign Out: Click on the “Sign Out” option in the web app.
  2. Close the App: Completely close the app after signing out.
  3. Reopen and Log In: Open the app again and ensure to select Facebook as your channel to log in. It’s vital to log in again after signing out.

Step 5: Enable Notifications Again

  1. Check Inbox Again: Head back into your Inbox to check if you can click "Enable Notifications" once more.
  2. Adjust Settings If Necessary: If you can’t enable notifications, go to Settings > Admin. Click the three dots next to your name and turn off browser notifications.
  3. Return to Inbox: After adjusting settings, go back to the Inbox. You should now see the option to enable notifications, and a green success sign indicates that it’s active.

Step 6: Create a Flow to Test Notifications

  1. Set Up a Flow: Begin creating a flow to test notifications.
  2. Add Action: Only one action is needed—select the “Notify Admin” action.
  3. Select Name: Choose your name from the dropdown menu.
  4. Preview the Flow: Test this one action, one-node flow by clicking “Preview.” If successful, you’ll see the notification.

With these steps, you can effectively set up and test internal push notifications in your Chatbot Builder AI!

Keyword

Extracted keywords from the article include:

  • Chatbot Builder AI
  • Push Notifications
  • Sign Up
  • Facebook Channel
  • Inbox
  • Enable Notifications
  • Admin Settings
  • Test Notifications

FAQ

Q1: What is Chatbot Builder AI?
A1: Chatbot Builder AI is a platform that allows users to create and manage chatbots for various channels, enhancing communication and operations.

Q2: How do I create a new account?
A2: You can create a new account by clicking "Sign Up," choosing a channel (recommended: Facebook), naming your bot, and clicking "Continue."

Q3: Why is it important to log out and back in after signing up?
A3: Logging out and back in ensures that your account is properly synced with the app and helps avoid issues with notifications.

Q4: What should I do if I can't enable notifications?
A4: If you can’t enable notifications, go to Settings > Admin, turn off browser notifications, and try to enable them again in the Inbox.

Q5: How can I test the notification feature?
A5: To test notifications, create a flow with a "Notify Admin" action, select your name, and hit "Preview" to see if the notification is successful.