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How To White-Label AI Phone Callers | Synthflow

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How To White-Label AI Phone Callers | Synthflow

Introduction

Businesses are increasingly recognizing the need to automate daily tasks. Projections indicate that the market for AI and automation in businesses will grow significantly over the next five years. A recent innovation that has captured the attention of business owners is AI phone callers. These sophisticated agents can handle tasks such as qualifying leads, transferring calls to humans, assisting with customer support, and booking appointments—all without human intervention.

If you're looking to tap into this growing market, this guide will show you how to create and white-label an AI phone caller platform using Synthflow. With Synthflow, you'll be able to provide businesses with custom dashboards to manage their AI phone agents with your own branding.

Getting Started with Synthflow

Overview of Synthflow

Synthflow is a no-code platform, making it accessible even for non-technical users. It is one of the most beginner-friendly solutions for building AI phone agents and offers extensive white-labeling capabilities.

User Interface and Features

Upon logging in, the first page you'll see is the Assistants page. This is where you can create and manage your AI assistants. Other key sections of Synthflow include:

  • **Knowledge Base:** Upload and manage files that AI assistants can reference for information.
  • Custom Actions: Set up actions that can retrieve data from different API endpoints.
  • Workflows: Create a sequence of automated tasks, similar to tools like Zapier.

Synthflow supports phone numbers from the United States, Australia, and Canada. You can either buy numbers directly from Synthflow or integrate your own Twilio account for broader geographic coverage.

Building Your First AI Assistant

Creating an Assistant

  1. In the Assistants tab, click "Create" and select from starting from scratch, using an inbound receptionist template, or browsing other templates.
  2. For this example, we'll choose the inbound receptionist template.
  3. Input your company’s details, select or upload relevant knowledge base files, and set up actions like booking appointments or transferring calls.

Customizing the Assistant

Once created, you can modify the assistant's prompts and settings to better fit your requirements.

White-Labeling the Platform

Agency Settings

To create a fully white-labeled dashboard for your clients:

  1. Navigate to the Agency Settings tab.
  2. Customize the branding by uploading your logo and setting your agency name.
  3. Apply to the Synthflow partner program to gain more visibility.
  4. Create sub-accounts for your clients; each sub-account can be individually customized and managed.

Client Dashboard

Clients will access a simplified version of the Synthflow dashboard, where they can manage their assistants, view analytics, and handle other settings based on the permissions you’ve set.

Additional Customizations

  • Custom Domain: Connect your own domain to fully brand the platform.
  • Support Documentation: Integrate your own support guides.
  • API Keys: Assign unique API keys for each client’s Twilio account for independent management.

Conclusion

With Synthflow, setting up and white-labeling AI phone caller services for clients has never been easier. This platform offers extensive customization options, making it an effective tool for agencies looking to expand their service offerings.

Keywords

FAQ

Q: What is Synthflow? A: Synthflow is a no-code platform designed to create and manage AI phone callers, offering extensive customization and white-labeling capabilities.

Q: What tasks can Synthflow AI assistants handle? A: Synthflow AI assistants can handle tasks like qualifying leads, transferring calls to humans, assisting with customer support, and booking appointments.

Q: Do I need technical skills to use Synthflow? A: No, Synthflow is a beginner-friendly, no-code platform that simplifies the process of creating and managing AI assistants.

Q: Can I white-label Synthflow for my business? A: Yes, Synthflow offers comprehensive white-labeling options, allowing you to brand the platform with your logo and agency name.

Q: What regions does Synthflow support for buying phone numbers? A: Synthflow supports phone numbers from the United States, Australia, and Canada. Alternatively, you can integrate your own Twilio account for broader coverage.

Q: How can I create a sub-account for my clients? A: Under Agency Settings, navigate to the Sub Accounts tab and create a new sub-account for each client. You can customize each sub-account’s settings and permissions individually.

Q: Can I integrate Synthflow with other platforms? A: Yes, Synthflow allows integration with various APIs, including Twilio, Go High Level, and more, enabling seamless data retrieval and task automation.