Modern PBX system with asterisk (freepbx) with AI speech recognition

Modern PBX System with Asterisk (FreePBX) with AI Speech Recognition

Hey everyone,

I’m excited to show you a new project I’ve been working on: my very own PBX (Private Branch Exchange) system. This system is programmed entirely by me and makes use of a JSON contact list for managing phone numbers. Below, I’ll walk you through how it operates, and demonstrate its functionality step-by-step.

Contact List in JSON

To start with, I’ve created a simple contact list in JSON format. This list serves as a database of phone numbers that the PBX system can call.

Step-by-Step Operation

Initializing the Code: To begin, I run the code which sets up the PBX system.
Making a Call: When I attempt to make a call, the system prompts me with a question.
AI Speech Recognition: The system asks me to spell the name of the city where the property I want to clean is located. For example, I enter 'one one one'.
Internal Call Routing: Based on the input, the system routes the call to an appropriate number from the contact list.
Automated Response: An automated voice—courtesy of the PBX system—replies with a partnership appreciation message and connects the call.
Service Inquiry: A friendly greeting follows, asking if I'm looking for cleaning services.

Here’s a look at the script I used:

Hey guys I want to show you what I did
it's a PBX system
programmed by myself it's how that does
it work I have a contact list
in Json it's just example and some words
which are fitting okay so I will run the
code
and I will call the number
the better assist you please spell the
name of your city in which located is
the property you would like us to clean
for example one
one one
and it's calling another number from the
contact list
fashion tidy we appreciate your
partnership and are connecting you now
hi are you looking for some cleaning
services

This project highlights the integration of Asterisk (FreePBX) with AI for speech recognition, enhancing the efficiency of call routing and customer service inquiries.

Keywords

PBX system
JSON contact list
AI speech recognition
Asterisk (FreePBX)
Call routing
Automated response

FAQ

Q1: What is a PBX system? A: A PBX (Private Branch Exchange) system is a private telephone network used within a company or organization.

Q2: What role does JSON play in this PBX system? A: JSON is used for storing the contact list which the PBX system references to route calls.

Q3: How does the AI speech recognition feature work? A: The AI prompts users to spell out the names of cities and uses this input to determine which contact number to call from the list.

Q4: What technology is used for the PBX system? A: This PBX system is built using Asterisk (FreePBX), an open-source framework for building communications applications.

Q5: What happens after the call is connected? A: The system plays an automated message appreciating the partnership and offers customer service for cleaning services.